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Abstract: Service Level Agreements between service providers and their customers are quite common today having been used for quite some time. Since a few years electronic Service Level Agreements started playing an increasing role for the management resources and services allowing defining a certain Quality o...
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(1 Bewertung(en))

German
Concepts and Architecture (Resource and Service Management)
Erstellt am: 02.09.2008
Aktivität: 
Abstract: Grundlagen zum Management von Ressourcen und Diensten.
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